Terms and Conditions

The Company is held responsible for delivering the Product in a timely manner and according to the Customer‘s requirements indicated in the Order. Should any of the Company's commitments be violated, the Customer is entitled to a partial or full reimbursement according to our Refund Policy.

Interpretation of our terms:

  • ‍“Website” means paperwriters24.com.
  • “Customer”, “you”, “your” or “yours” refer to anyone submitting, bidding, executing an Order, uploading any information, and transferring payments on the Website.
  • “Company”, “we”, or “our” refer to the paperwriters24.com Website.
  • “Expert” is a person engaged by the Company on a freelance basis to provide Services to the Customers.
  • "Messaging System" is the software that ensures uninterrupted communication between the Customer and the Expert, or with the Support Team.
  • “Order” refers to the factual request for a Service sent to our Company by the Customer.  It encompasses specific requirements and instructions concerning the sources to be utilized in the Product.
  • “Personal Balance” refers to the total amount of funds available in your account that have not been used towards an Order after a successful transaction. These funds are added voluntarily to cover the price of Order(s) at the discretion of the Customer.
  • “Order Balance” signifies the complete sum of funds assigned to a specific Order subsequent to the assignment of an Expert to that particular Order.
  • "Order Status" shows the progress of the Order and the current stage of work towards completion.
  • “Service” (Services) is delivered by the Experts within a specified timeframe and in accordance with the educational requirements set forth by the Customer. It encompasses all aspects related to Order Statuses.
  • “Product”  is the outcome of the provided Service. It is crafted to facilitate the Customer's learning and comprehension in a specific subject area or topic. The Product is not intended for submission to any educational institutions chartered, incorporated, licensed, registered, or supervised by the state, or for meeting the requirements of a degree, diploma, certificate, or course of study at any educational institution.
  • “Product Revision” is a request submitted by the Customer for the editing of the final version of the Product, aligning it with the initial requirements of the Order.
  • “Quality Assurance Department” represents a structural unit within the Company responsible for assessing and safeguarding the quality of our Products and Services. This department takes charge of investigating all disputed claims and maintains impartiality in its dealings with all parties involved.

“Support Team” or “Support” designates the Company's structural unit entrusted with coordinating and providing assistance for Orders and Services.

General information

By browsing the public areas, accessing, or using the Website, you affirm that:

  1. You have read, comprehended, and consent to be legally bound by these Terms and the Privacy Policy.
  2. You are at least 16 years of age (or have reached the age of majority in your country), or if you are under the age of majority, you have reviewed these Terms and the Privacy Policy with your parent or guardian, and they have consented to them on your behalf before your use.

You pledge to utilize the Service exclusively for lawful, personal, and informational purposes. You agree not to employ the Service in any manner that is malicious or contravenes any relevant local, state, national, or international laws.

Furthermore, you undertake to exercise common sense and judgment when using the Services. You shall not disclose any information, including personal information, whether yours or belonging to third parties, unless such disclosure is mandated by the Services or is consistent with these Terms.

Order placing and registration

  • The Order is placed by completing the Order form provided on the Website. No Service is provided by other means than by request.
  • The Order form will specify the scope of the work, Order parameters, and delivery terms. It is your personal responsibility to provide exact, full, and final information in each standard Order form section when filling it out.
  • In order to receive the Product, you will be requested to register by providing your email and password or sign in via Facebook or Gmail account. Should any difficulties arise during the process of account creation, please contact our Support Team. In addition, should any of your contact details change over time, it is your sole responsibility to update your profile accordingly or inform Support about such changes.
  • No person may have more than one active account at any given time. Should multiple accounts be discovered, they will be merged with your initial account created during your first purchase.

Order payment and discounts

  • When placing an Order, you agree to pay for the provided Service. The Company starts to process your Order only after the payment for the Service is made and authorized. It is recommended that you use a payment card at least six months before the expiration date.
  • The payment for the Product is calculated according to the Company's pricing and paid in advance, as stated in the Order form, once the scope of work is identified. The Company is not held responsible for Product delivery until the payment has been made in full and authorized.
  • Additionally, the Customer may be charged a service fee for using the website, which is determined by the Company and depends on the order's complexity, parameters, and other features. The exact amount of the service fee is available to the Customer at the payment stage.
  • The service fee is non-refundable except as required by law or as otherwise specifically permitted in these Terms, Refund Policy or other policies, available on our Website (e.g. when the order evaluation is 0%).
  • Orders can be paid by funds from your Personal Balance.
  • The Company reserves the right to offer discount and bonus programs to Customers at its own discretion using discount code(s) the Customer can use when filling out the Order form. If the code is not provided in the corresponding section of the Order form, the discount will not be given out by the Company for that particular order.
  • The Company commits to providing equal access to discount and bonus program information for each Customer in the Company with no exceptions.
  • Upon your Order evaluation, the Company may request additional payment or additional time to work on your Order, since the volumes of the work to be done to fulfill your requirements can only be defined after a manual review is performed. The Expert determines the final price after the manual review and the Customer may decide at their own will to either agree to new Order parameters and Order Total or refuse to cooperate with the Company. If the Client wishes to stop working with us – a refund will be processed according to the Refund Policy.
  • When making Orders and purchasing Products from the Company, you are limited to using Visa, Mastercard, Discover, or AmericanExpress cards to add funds to your Personal Balance. In the event of partial or full payment reimbursement, you have the choice to follow the Refund Policy guidelines or transfer the funds back to your Personal Balance.

Note. When making payment for the Services, you may be charged additional fees arising on behalf of your bank. The Company is not liable or responsible for any additional fees, such as foreign transaction fees or other similar fees charged by your bank. Also, additional fees may apply based on your location and currency.

Order process

  • Order validation: The Company reserves the right to re-check the Order details following the final payment to confirm whether the requirements of the assignment were met successfully, as indicated by the Customer. Should a mismatch occur, Support reserves the right to modify the Order to ensure that the Customer's requirements have been adhered to.
  • Order volume: Each order placed by the Customer has a required volume, which is measured by the number of words. Upon the Service delivery, the Product received has to match the expected number of words metric (the document may have fewer pages than requested, but should have an exact number of words according to the «275 words per double-spaced page or 550 words per single-spaced page» rule). Should there be a page/number-of-words mismatch, the Client may request to reformat the product to match the number of words/pages according to the «275 words per double-spaced page or 550 words per single-spaced page» rule. As for PowerPoint presentations - 1 page = 1 PowerPoint slide. Word-wise it would be 135 words approximately (text on slide+speaker notes).
  • Changes in order details: Customer and Support may provide changes to the scope of work only if an Expert has not started the work yet. No changes can be made once the Expert has started researching and working on the Order. Should the changes in Order details affect the volume of work, order complexity, or narrow the completion terms, the Customer will be asked to provide additional compensation for the additional instructions.
  • Resources: Should the Customer require specific resource materials to be utilized in the production process, they must specify those resources and provide them to the Expert. If the specified resources are not provided, the Expert is responsible for locating and paying for them, additional charges shall be incurred and must be paid for before the delivery can be made.

In general, the following deadlines for orders are in place:

For orders due within 12-24 hours, resources must be supplied within 30 minutes of the order placement;

For orders due within 24-72 hours, there is a 1-hour deadline;

For orders with a 72+ hour deadline, resources must be received a day in advance.

  • If the Customer did not provide materials within the deadline for providing the above-mentioned resources, extra payment, and time for the completion of the order would be required.
  • Communication: The Customer is highly encouraged to communicate with the Expert using the Messaging System or by contacting the Support team directly when seeking more information.
  • Progress Tracking: The Customer may track the progress of their Order by using their personal account, where information about their Order and its status is displayed. The Customer may as well contact Support by using all communication means, which are available 24/7, to get updates on the Order status.
  • Preferred Expert Option: The Customer has the option to designate a Preferred Expert to handle the Order by specifying their name or ID in the "Invite Expert" field. The Customer acknowledges that there is no absolute assurance that the designated Expert will be available to undertake the Order. Nevertheless, the Customer retains the right to assign an alternate Expert from the list of biddings.

Order delivery

  • The Company is held responsible for the delivery of the Service and for meeting the deadline indicated in the Order.
  • It is the Customer's personal responsibility to ensure the availability of delivery channels once the Company has provided the Service to the Customer. The Company will not be held responsible for an incorrect email address indicated by the Customer in their profile, spam filters, Internet outages, and general customer negligence to provide communication channels and other contact means that are beyond the control of the Company. The Customer is encouraged to contact Support for any kind of assistance with an Order's Delivery.
  • The Customer is held responsible for downloading the Product of Service in a timely manner after the Service has been provided by the Company.
  • All Orders are delivered through our in-app service through the Completed Orders tab. Once orders have been delivered by the Company, Customers will receive a notification in their in-App. Email notifications will also be sent to the registered email address with a link to the download page.
  • Eight days after the deadline, if no revision was requested, the funds will be released automatically, as this is a part of our Expert’s protection. Please review each Order carefully before submission. Once the entire agreed-upon sum is received by the Expert, it is deemed that the Product is complete, and no Refund will be made.

Order revision

  • Free amendments are provided to the Customer by the Company to ensure the quality of the provided Product and to ensure total Customer satisfaction with the Product. To receive a free revision of the Product, the Customer has to submit a revision request in written form using the Messaging System or Company's email not later than fourteen (14) calendar days after the Order delivery date and not later than thirty (30) calendar days after the Order delivery date for any dissertation, thesis, research proposal, thesis proposal, dissertation chapters or any other reasonably large assignments. Should the Revision deadline be missed, the Customer may have their Order revised for additional payment, or the Customer can place an Order for Editing. In some cases, the Quality Assurance Department can submit free Order revision after the revision deadline at their discretion.
  • The Quality Assurance Department reserves the right to decline a Revision request if the revision instructions violate initial Order instructions. In such cases, the Customer may be requested to pay additionally for the requested changes or place an order for Editing.
  • The Quality Assurance Department reserves the right to decline or limit multiple revision requests if the Customer's behavior demonstrates obvious exploitation of the Expert or other unreasonable requests.
  • If the request meets all defined requirements underlined in these Terms and Conditions, our Company will revise the delivered Product free of charge.

The use of products

  • When making a payment for an Order, you agree it is for personal and non-commercial use only, and the payment you make is a reflection of the time and effort put into conducting relevant research and work pertaining to your order as well as all the necessary maintenance and administration for Service delivery.
  • You are not to reproduce, modify, distribute, or display the Product in any way on the World Wide Web or in the form of a hard copy exceeding a reasonable limit necessary for personal use.
  • Experts who work on behalf of our Company hand over the ownership of all delivered Products to the Company and We retain full copyright privileges of the Products We provide.
  • All Products are provided solely as an example of research, as a reference for learning purposes, or as a sample of how to perform academic work. All Intellectual Property Rights and Copyright remain with the Company.
  • All Products are not intended for submission directly or in substantial part as an assignment under the Customer’s name to educational institutions in fulfillment of the requirements for a degree, diploma, certificate, or course of study.
  • A Product should be cited properly if used in a work completed by a Customer.

Company's responsibility

  • The Company has a zero-tolerance policy regarding plagiarism, academic dishonesty, and fraud. We will not be held accountable if such unethical and illegal use of our Products and Website content occurs.
  • We strictly abide by all Copyright laws. Any opposing activity is solely the responsibility of the Customer if they break our Terms and Conditions.
  • Disclaimer for Links Used on paperwriters24.com: While this Website may include links to other websites, we do not condone, approve, or guarantee that the content of these links complies with the Terms and Conditions on paperwriters24.com. As such, our Company does not own, is not responsible for, and does not contribute to or control any of the content stemming from the posted links on our website. Visiting these links is agreed upon as your own risk based on the user agreement form that is submitted with your order form.
  • Security and Privacy: our Privacy Statement posted on this website may be referred to for more detailed information regarding our Company's practices and policies concerning the collection, storage, and use of Client and online guests' information. To learn more about your personal information security while using this website, please visit the Privacy Policy web page. The Company reserves the right to contact the customers by email regarding new services, discounts, special offers, and any other information that the Company may deem useful for the Customers. However, with that in mind, it is important to note that We highly value the privacy of our Customers and will not disclose their personal and billing information to any third parties. To ensure their data remains protected, the Company processes all transactions through a secure online payment system.
  • Note: It is important to note that the Company cannot be held responsible if information is disclosed without our Company's consent or beyond its control. In case you have disclosed any of your personal information on our website or on the Internet, our company is not responsible for the further use of this information by Experts or by any third parties. Should any privacy or security questions arise, the Customer is welcome to refer to our  Privacy Policy.

Warranties

  • Once you have submitted your Order or Payment, you agree and acknowledge all of the following points and statements: All our Services and Products for or by Customers are solely intended to be used for research, reference, or learning purposes.
  • All Customers agree that all Services rendered on this Website require Payment for the time and effort that are used to gather, organize, correct, edit, and deliver the Product to the Customer after completion. Additionally, Payment is used to maintain the Website for further educational use by our Customers. Other than a conservative number of printed copies for personal and educational use, the distribution, publication, transmission, modification, display, or derivative works shall not be created from the final Product delivered by the Company without prior consent from the Company.
  • All Products from our freelance Experts automatically transfer all authorship rights and ownership to the Company and/or its Partners. You, the Customer, agree to destroy any and all delivered Products from the Company after your research/reference purposes for the paper have been met. No copies for redistributive purposes are allowed, nor are our works to be used elsewhere without proper consent or citation.
  • By placing your Order, you agree to receive promotional information such as specials, contests, and discounts from the Company. You may unsubscribe from or subscribe to receiving such information in your profile directly. our Company makes no warranties or representations of warranties in regards to our Website or its materials, stated or implied, that arise by law or otherwise. This includes, without any limitation, a warranty of merchantability or suitability for a non-infringement, particular purpose, or any other implied guarantee or warranty that arises from the performance or deal encompassing trade.
  • Additionally, the Company does not guarantee that our operation will run error-free. We are not responsible for any repercussions from any errors that arise on our Website. It is up to the Customer to ensure the accuracy, usefulness, or completeness of any opinion, information, advice, or other content that is related to the Service or available on this website. Please seek professional opinions before using any available Services on our Website.

Limitation of liability

Under no circumstances shall the Company be held responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages arising from or in any way connected to the use of this Website and any information provided by the Website. The maximum aggregate direct damages resulting from such harm shall be limited to the greater of 100 US DOLLARS or the amount paid by you for the Service preceding the claim. As certain states or jurisdictions may not permit the exclusion or limitation of liability for consequential or incidental damages, the above restrictions and exclusions may not be applicable to you in such states or jurisdictions. In such cases, the Company's liability is constrained to the extent permissible by law, thus minimizing the Company's liability to the lowest extent allowed by applicable law.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE WEBSITE DOES NOT GUARANTEE YOUR ADMISSION TO ANY SPECIFIC SCHOOL OR ANY SCHOOL OR UNIVERSITY WHATSOEVER.
  • THE WEBSITE DOES NOT GUARANTEE A SIGNIFICANT IMPROVEMENT IN YOUR ESTIMATES, AS THE EXPERT'S ROLE IS SOLELY TO PROVIDE QUALIFIED ASSISTANCE.
  • THE ENTIRE RISK ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE AND SERVICES RESTS SOLELY WITH YOU.

Indemnification

You consent to indemnify and protect the Company, its subsidiaries, affiliates, officers, directors, employees, independent contractors, and any third parties providing content or services included in the Services, against any claim or demand (which may include reasonable legal fees) asserted by any third party due to or arising from your utilization of the Services.

Privacy

Our collection and utilization of Customer information are regulated by our Privacy Policy. In the course of delivering the Services, we may need to furnish you with specific communications, such as service announcements and administrative messages. These communications are regarded as integral to the Services, and you may not have the option to decline receipt of them.

Termination

We reserve the right to terminate your right to use our Services even when you have paid the full amount of the information initially provided for registration on our Services, or that is later subsequently modified, contains false or misleading information, or conceals or omits any information we consider as being relevant; if you do not cooperate throughout the ordering process; if we suspect that you are involved in any fraudulent transactions;  if we detect rude and/or inappropriate behavior, abuse of Experts and/or employees of the Company.

Any attempt to undermine or cause harm to the Website’s server or its Customers is strictly prohibited and will be subject to automatic account termination. This includes spamming, the transmission of malware, viruses, Trojan horses, or linking the sites and files that contain or distribute them.

We may deactivate your account and forfeit any fee to be paid at any time without prior notice if you are in breach of the terms of this Agreement.

The Company will be the sole arbiter as to what constitutes a violation of the Agreement.

Contact Us

If you have questions about these Terms, you may contact us:

support@paperwriters24.com

Changes to these Terms

The Company conducts periodic reviews of these Terms and reserves the right to modify or update them at its sole discretion. Any revisions or updates will be made public on our Website, and major modifications will be communicated to you via email or through our Website. The most current version of these Terms will always be available on the Website.

Typically, we aim to provide advance notice before new Terms take effect. However, there may be situations where changes need to be implemented immediately, and in such cases, no prior notice will be given.

Updated: September 19, 2023